Frequently asked questions

Delivery times vary depending on distance and operating conditions. Your estimated delivery time will be shown when booking your package.Drone delivery

Some items cannot be transported safely or do not meet our delivery requirements. Review our Accepted & Restricted Items guidelines before booking.Drone delivery

Yes. Our autonomous drone delivery operations follow the required safety, regulatory, and certification standards.Drone delivery

Delivery pricing depends on your shipment and delivery requirements. Visit Send a Package to explore the booking process and applicable pricing.Drone delivery

If you experience a problem with your delivery, you can report it so the issue can be reviewed.Drone delivery

Integration varies by fleet size and your existing systems. The implementation path is discussed during Technical Discovery so the integration plan matches your current logistics stack.For businesses

No. Yspace integrates through an API, so your existing dispatch and fleet software does not need to be replaced.For businesses

Pilot Mode gives your team an opportunity to evaluate Yspace Route Intelligence against your operational needs before moving into a broader deployment.For businesses

Security is part of the enterprise integration conversation. Your technical team can review the security model and requirements during the discovery process.For businesses

For individual plans, cancellation is available at the end of the billing period. Enterprise cancellation terms are governed by the customer's contract.Pricing

Payment methods may include card and bank transfer. Enterprise customers may also be eligible for invoicing.Pricing

No. Taxes and fees are calculated at checkout based on the customer's location.Pricing

Yes. Plan changes can be managed from Account Settings.Pricing

Enterprise customers can start with Pilot Mode. There is currently no individual free trial.Pricing